Laundry off your list in four steps
We pick up, clean by the pound, and bring it back.
- 1Book a pickupPick a 30-minute window. We hold an estimate on your card.
- 2We pick it upA courier comes to your door. Leave your bag out or hand it over.
- 3We weigh and cleanYou pay for what it weighs. Washed, dried and folded.
- 4Get it backDelivered to your door in your window, or collect it at the store for free.
A hold is not a charge
Here's what happens to the money on a 12 lb order.
When you bookHeld on your card$35.00
After the store checks it12 lb, charged$21.00
The restReleased back to you$14.00
Your bank may take up to 5 business days to remove the hold.
Changing plans
CancelUntil the courier picks up your bagFree
Change the timeUntil a courier is booked. After that, call the store.Free
Reading your order
The color tells you if you need to do anything.
Courier on the wayBlue means it's moving. Nothing to do.
Pickup scheduledDark means it's waiting for its time.
DeliveredGreen means it's done.
Pickup missedOrange means we need you. Open the order to see what to do.